An AI receptionist is a phone number that answers itself. It reads your website once, so it already knows your prices, your hours and what you do. You forward the calls you cannot pick up to it. When one arrives it answers in a natural voice, has a real conversation, books the appointment into your calendar or takes a message, and emails you what happened the second the call ends. Nobody sits behind it, and nothing is scripted in advance.
Four of them you do once, in an afternoon. The fifth it does on its own, forever.
Name it, paste your web address. Thirty seconds.
It reads your pages. Add files and answers by hand too.
Pick a package. We give you a second number.
Unanswered calls go to it instead of voicemail.
Every call, day and night, with the details.
The receptionist is not a separate thing you configure from nothing. It is the voice of a chatbot, so you make the chatbot first. Give it a name and the address of your website.
No website? Put in anything that names the business, for example yourname.com, and type your prices and hours in by hand at the next step. It works exactly the same.
Dashboard, then New Chatbot This is the step that decides whether it is any good. Point it at your site and it reads the pages itself, then marks each one Learned. You can also upload a price list or a menu, and type questions and answers for anything that is not written down anywhere.
This is why it is useful on day one. There is no script to write, because your website already says most of it.
Knowledge: Website, Files and Q&A Open Phone, pick the chatbot you just taught, and choose a package. We give you a second number that belongs to the receptionist. Your own number does not change, and your callers never see or dial the new one.
Then set the greeting, pick a voice, and set your opening hours. Outside those hours it says when you open, then books or takes a message anyway.
Phone: Get a phone number This is the only thing you do on the handset itself, and it takes about ten seconds. The dashboard shows you the exact code with your new number already in it, and a Copy button.
Calls ring your phone for twenty seconds first, so you always get the chance to answer. Only what you miss goes to the receptionist. One more code switches it off again whenever you want.
The forwarding code, with a Copy button A real call, in order, from the ring to the email landing on your phone.
It reads your website. Your pages, your price list, your opening hours, any document you upload and any question and answer you type in. That is the whole source. It is not drawing on general knowledge about businesses like yours, which is exactly why it can quote your price rather than an average one.
It says so, takes their name and number, and emails you the question. It does not guess at a price or invent a policy, because one invented answer on the phone costs more than the ten it got right. The questions it could not answer also collect in your dashboard, so you add the answer once and it knows next time.
Some will. It speaks naturally and answers what was actually asked rather than reading a menu, which is most of the difference, but it is not pretending to be a named human being. The honest test is to ring one yourself: 216-966-0683.
Neither. You keep your number, your handset and your contract. The second number exists only to catch what you miss, and your customers never see it. Dial one code to switch forwarding off and everything is exactly as it was.
It cannot make outgoing calls, only answer them. It will not take card details over the phone. It notifies you by email rather than text message. It does not record audio, only transcripts. And one number serves one business.
Ring one. Ask it a hard question about the business it was taught. It takes a minute and it settles the argument.
216-966-0683